Effective date: September 30, 2026. Publisher: Berger & Berger Global Enterprises Corp.
Clay & Crown uses Sign in with Apple to create or recover your online kingdom and stores game progress and account credentials on its Cloudflare service. It does not request your Apple name or email. Your fictional town name, region, market offers, material origins, published building levels and free architecture style are public in the game world. Avoid personal information in a town name.
Account and safety records. Saved-town and block lists are private account records and survive kingdom reset and account recovery. Safety reports use fixed reasons and limited game-derived evidence. The online-service notice explains these records and their handling: https://clay-and-crown-world.tolga-730.workers.dev/privacy. That notice forms the online-service portion of this policy and describes provider processing, retention, backups and deletion exceptions.
Reset and deletion. Starting a new kingdom resets progress while keeping your account and safety settings. Delete account is a separate action in Settings; it removes the town and active commitments, ends sessions and revokes the app’s Apple grant. Other towns keep completed trades and their own goods. Historical copied names, offline caches, economic receipts and provider backups have exceptions described in the online-service notice. These controls do not promise complete historical erasure. If you cannot access the deletion control, contact support@bergerandbergerglobal.com for help.
This support website. Cloudflare hosts these static pages and processes connection information, including IP addresses and request information, to deliver and protect them. This website has no account form, advertising, analytics script, or embedded third-party content. Cloudflare may process operational and security logs under its own privacy policy (https://www.cloudflare.com/privacypolicy/); we do not promise a fixed provider retention period.
Contacting support. Email to support@bergerandbergerglobal.com is handled through Google Workspace and the Support Google Group and delivered to the publisher’s business inbox. We receive your sender address, message and any attachments you choose to send, and use them to investigate and respond to your request. Authorized company users may access support correspondence under the organization’s group permissions. Do not send passwords, verification codes, private conversations, books or backups unless specifically needed and requested. Contact the same address to request deletion of support correspondence; we will explain any applicable limits rather than promise complete erasure of provider backups or records we must retain. No fixed support-email retention period is promised here.
Questions and changes. Contact support@bergerandbergerglobal.com for privacy questions. We update this notice when app features or data handling change. Independently operated websites, Apple services, Cloudflare and Google have their own privacy terms.